Imagine being in a system that demands the best performance to minimize defects or potential errors. It means that everything must be in the right order. The system has to work precisely, correctly, and entirely as designed.
The resembling example is the aviation system. The world of aviation is a world that demands high performance and high integrity. This system is unique, and it is likely the medical world. Small errors in the system can lead to fatal consequences – loss of life.
In contrast, system designers know no system is immune to errors, and users know that no performance is perfect. It is also no surprise that everyone prone to error. For each error a person has made, there is always the immediate outcome. One small thing affects bigger things. Therefore, it is vital to know how components in the system work.
Thus, as we know, there is no perfection in design as it human-made, does an error-free zone, or zero-defect a possibility? or we just rely on ‘errare humanum est’ or ‘to err is human’?
Similarly, discussing this topic cannot be separated from a classical debate on how one sees an error – the Ptolemaic world view and the Copernican world view. These views influenced how one sees human contribution to an accident or incident – looking for ‘who’ to blame or ‘what’ is the cause, which, later, used to decide: removing the ‘who’ or improving people in the system.
The topic will be further discussed on Social Entrepreneurship Sharing Session (Three-S) this October! Throughout October, Dessy Aliandrina and Novianta Hutagalung will share these three things regarding terminology, interrelationships, and examples from various cases. Co-speaker for week two is Heru Wijayanto, Co-founder and operation manager of SocioprenuerID. Co-speaker for week three is Yolanda Hanjani, Co-lead of SociopreneurID Education (SIDEd).
Meet the Speakers!
It was the spirit of “wanting to build something” that drove her interests in design, education, and entrepreneurship. She trained formally in engineering and developed her understanding of people, technology, and society by involving in social causes nationally and internationally for more than 16 years, including seven years working on aviation safety issues.
Since 2013, Dessy combined her knowledge and experiences in people, technology, and society to design targeted programs through social innovation and entrepreneurship education. Her experiences led her to serve Central Bank of Indonesia as Faculty Member and Research Fellow, innovation advisor in Central Bank, and subject-matter experts in various institutions and organizations.
“Making a difference” has always been inspiring words for Novianta Hutagalung for many years. He currently serves as Bank Indonesia Institute Faculty Member, founder of BEMOVEID, Subject Expert Matter in SociopreneurID (SID), Future Leaders International Singapore Coach Faculty, and associate in one of the training and consultant firms in Indonesia.
He is also the author of Brain MAD; an international crowd editor for one the renowned author in Habit-Forming and Designing Behavioral Change, Nir Eyal’s 2019 book, “Indistractable.” His area of interest is designing behavioral change (behavioral design, nudging, choice architecture), designing future capabilities, strategic management, and behavioral management accounting and finance.
All sessions will be delivered in Bahasa.
For more information about Three-S Network People, Technology, and Society Series, kindly head to this link.
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